Privacy Policy
1. Introduction
At EverFold, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Last updated: 4/28/2025
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Email address and authentication information
- Payment information (processed securely via Stripe)
- Photos and images you upload
- User preferences and settings
- Information about your device and browser
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process your payments via Stripe
- Communicate with you about our services
- Protect against fraud and unauthorized access
- Generate and deliver your customized colouring books
- Store and manage your created colouring books
- Analyze usage patterns to improve our service
4. Data Storage and Processing
Your information, including uploaded images and generated colouring books, is stored on secure Amazon Web Services (AWS) infrastructure. Specifically:
- Images are stored in Amazon S3 with appropriate access controls
- User account data is stored in Amazon DynamoDB
- All data is encrypted in transit and at rest
- We process images using secure cloud-based services to convert them into colouring books
5. Payment Information
Payment processing is handled securely by Stripe. EverFold does not store your full payment card details. Stripe may collect and store your payment information according to their privacy policy and applicable regulations.
6. Authentication and Account Security
We use industry-standard authentication protocols to protect your account. Your login credentials are secured using hashing and encryption technologies. We may use third-party authentication providers to enhance security and provide login options.
7. Data Retention
We retain your information as long as your account is active or as needed to provide you services. We may retain and use your information as necessary to:
- Comply with our legal obligations
- Resolve disputes
- Enforce our agreements
- Protect our legal rights
Uploaded images and generated colouring books are retained for a reasonable period to allow you to access your creations. You can request deletion of your data at any time by contacting us.
8. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
To exercise these rights, please contact us at hello@everfold.co.uk.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@everfold.co.uk