Privacy Policy
We take your privacy seriously. Learn how we collect, use, and protect your personal information.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information
- Shipping and billing addresses
- Payment information (processed securely by Stripe)
- Photos you upload for conversion
- Communication preferences
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Convert your photos into colouring book pages
- Communicate with you about your order
- Send shipping updates and tracking information
- Improve our services and user experience
- Protect against fraud and unauthorized access
3. Data Security
We implement appropriate security measures to protect your personal information:
- Secure SSL encryption for all data transmission
- Regular security audits and updates
- Limited access to personal information by employees
- Secure cloud storage with industry-standard protection
4. Image Processing & Storage
Your uploaded images are processed securely on our servers and are used solely for creating your colouring book. We maintain strict security protocols to protect your images and personal data.
Images are stored temporarily during the processing and printing phase. After your order is completed and shipped, images are retained for a limited time before being securely deleted.
5. Payment Information
Payment processing is handled securely by Stripe. EverFold does not store your full payment card details. Stripe may collect and store your payment information according to their privacy policy and applicable regulations.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with supervisory authorities
7. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us:
Email: hello@everfold.co.uk
We aim to respond to all privacy-related inquiries within 48 hours.